Cancellation Policy

U.S. Passport Online

If you would like to cancel once your passport application has been received by one of our agents, you will be charged for the full amount of your expediting fee. In such an instance, the packaged documents will be shipped back to you at your shipping expense. All government checks and documentation will be returned.

Cancelled orders may take up to 15 business days to refund back to the card used. Refunds will only be paid to the original card the order was placed on, not in the form of cash, check, etc.