Effective Date: May 24, 2013
Information Collection and Use
We need to know the following information and for the purpose of filing your travel documents (the following list may not be all inclusive):
In addition, for the purpose of filing your travel documents we will need access to the following documents (the following list may not be all inclusive):
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
User Access and Choice
If your personal information changes, or if you no longer desire our service, you may correct, update, amend or delete it, by emailing our Customer Support at or by contacting us by telephone or postal mail at the contact information listed below.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
It is our policy to notify for duration of your order; we will notify you via e-mail or telephone. If you would rather not receive any updates from us, please send a request to be removed from our e-mail update list to:
Cookies and Sessions
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.
In addition, our web site tracks information about the visits to our web site. We compile statistics that show the daily number of visitors to our site, the daily requests we receive for particular files on our web sites, and what countries those requests come from. These accumulated statistics are used internally to better provide services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
3rd Party Tracking
Customers should always feel secure in the knowledge that any data with credit card information being sent over the internet to USPassportOnline.com is protected by encryption over a "Secure Socket Layer (SSL)" technology, which ensures a safe transaction. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our web site, you can contact us at .
Links to 3rd Party Sites
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at .
Social Media Features and Widgets
Changes To This Policy
Contacting the Web Site
US Passport Online
6145 Gehring St.
Houston, TX 77021